Privacy Policy

1. Information We Collect

We collect information to provide and improve our bespoke furniture services. This may include:

• Personal Identification Information: Name, email address, phone number, physical address (for delivery or consultation purposes).
• Order and Transaction Information: Details of products or services you purchase from us, payment information (processed securely via third-party gateways, we do not store full credit card details).
• Usage Data: Information on how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
• Communication Data: Records of your correspondence with us, including emails and inquiries.

2. How We Use Your Information

The information we collect is used for various purposes:

• To process your orders and manage your account.
• To provide, maintain, and improve our services.
• To respond to your inquiries and offer customer support.
• To send you marketing communications (if you have opted in), such as newsletters or promotions related to Gumtree Nest Co. products and services.
• To analyze website usage and improve user experience.
• To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

Gumtree Nest Co. values your trust. We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who perform services on our behalf, such as payment processing, website hosting, shipping, or marketing assistance. These providers are bound by strict contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

The security of your data is important to us. We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right to rectify any inaccurate information.
• The right to withdraw consent.
• The right to object to our processing of your personal data.
• The right to data portability.
• The right to complain to a Data Protection Authority.

To exercise any of these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: (03) 9876 5432
• By mail: Gumtree Nest Co., 2847 Flinders Lane, Building 4, Melbourne, VIC, 3000, Australia